Legal
Handling conflicts of interest
Anyone managing other people's assets has interests that do not always align with the customer's. We name them rather than hide them.
Where conflicts can arise
The typical places — not because they have occurred with us, but because you have to know them to avoid them.
Remuneration
A provider that earns per transaction has an incentive to rebalance frequently — regardless of whether it benefits the investment.
Own holdings
If the company or its staff hold the same crypto assets as customers, their own purchases and sales can collide in timing with those of customers.
Third-party inducements
Trading venues or custodians may offer incentives for customer business to be routed through them.
Multiple customers
When many portfolios follow the same strategy, the order of execution must be fair — no one may systematically get better prices.
What we do about it
- Fee model
- One fee on assets under management, nothing per rebalancing. Our income rises when your assets rise — not when we trade more often.
- Rule-based execution
- The agents act within limits set in advance. Individual discretion is confined to setting those limits, not to individual transactions.
- Segregated custody
- Customer assets are held separately from the company's assets and are never used for the company's own business.
- Staff dealing
- PLACEHOLDER — This detail is not yet available.
- Inducements
- PLACEHOLDER
When a conflict cannot be avoided
If a conflict of interest cannot be ruled out despite these measures, we disclose it before it affects your portfolio — in writing, stating the nature and cause of the conflict, so you can decide whether to keep the investment.
The full policy is part of the contract documents. This page summarises it; in case of doubt, the contract prevails.